Is there a minimum number of nights that I have to stay to make a reservation?
- Yes, there is a two night minimum on non-holiday weekdays & weekends.
- There is a three night minimum on all major holidays.
What time is check-in & check-out?
3:00 PM – 6:00 PM
I have a late check-out or early check-in?
summer months, no. We frequently have someone checking in or
out the same day as you, and need the time to prepare for the
next guest. However, feel free to ask, if we can, we’ll
try to accommodate you.
Where do I pick up the keys?
will be in a lock box on the property. A unique code will be
given to you after full payment is received, along with a map
& directions to get to the property.
I bring my dog?
properties that allow pets, yes. A pet deposit of $100 is held
in addition to the security deposit. As with the security deposit,
terms & conditions are to be met, i.e., no pet damage to
property or furniture, pet waste is disposed of, no excessive
cleaning, etc. to receive a full refund.
should I bring with me?
items: toiletries, clothes, outdoor gear
items: paper towels, toilet paper, aluminum foil, plastic wrap,
soap, trash bags
for properties that have fireplaces or fire pits
or Propane for BBQ (varies by property)
including spices, condiments, and ice
(Games, movies, gaming console with games, toys)
our properties have full kitchens with stove/oven, microwave,
refrigerator/freezer, coffee pot, pots, pans, dishes, utensils,
we recommend that if you require a specific item bring it with
you. The closest shopping is an hour away. Pierpoint Springs
Resort & The Camp Nelson General Store have convenience
store-type stock, but don’t rely on them to have specialty
winter months, preparedness is key - tire chains are always
recommended, and don’t forget a shovel, blanket, emergency
supplies, gloves, hats, jackets & boots.
is there to do?
Hiking, mountain biking, horse back riding, visiting sequoia
groves, fishing, snow play, snowmobiling, showshoeing, cross
country skiing, star gazing, bird watching, or just relax!
I be close to a Sequoia grove?
The Belnap campground is part of the Wheeler grove is easily
accessible by car or a short walk from many rental property
locations. A couple of our rentals even have young sequoias
Nelson trail is a popular hike to see some giant sequoia trees,
especially the Wishbone tree, that you can hike, bike or ride
a horse through.
you part of the Sequoia National Park?
No. The Giant Sequoia National Monument is south of the park,
and is also part of the Sequoia National Forest.
are located off of highway 190, east of Porterville and Springville,
and the Park is located off highway 198, east of Visalia and
there cell service on the mountain?
Sorry, no. There are a few select turn outs on the road that
have mixed success for signal. You’re pretty much out
of luck east of Springville.
Can I at least find Wi-Fi?
Yes. Pierpoint Springs Resort offers Wi-Fi to their café
customers. Hours vary, call 559-542-2423
Can I make long distance phone calls?
a calling card in the instance you might want to make a call
as most properties do not offer long distance service.
does the Security Deposit work?
time of reservation, a security deposit is collected, and held
until after check out. If the property is left as it was found,
and all check out procedures followed, terms & conditions
met, then you will receive a full refund.
much is the cleaning fee & what does it include?
The fee varies by property, inquire at time of reservation.
The fee includes fresh linens & beds made, also two bags
of trash, and cleaning after your departure. We expect that
you leave the property as you found it (including cleaning &
putting away dishes, trash collection, returning any item used
to the location found (movies, games, toys, books, etc.) and
taking any food you brought with you) you don’t need to
vacuum, mop, dust, clean toilets, etc. This is not a daily cleaning
service - it is only upon check out, fees may vary by length
of stay and group size.